Logicdots IT Solutions ("Logicdots", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws.

Information we collect

• Contact information you submit through forms (name, email, phone, company, message).
• Service information required to deliver IT support (device data, network details, account identifiers).
• Usage data from our website such as pages viewed, referring URL, device type, and approximate location, collected via cookies and analytics tools.

How we use information

• To respond to inquiries and provide quotes.
• To deliver, support, and improve our services.
• To send service updates, security alerts, and (with consent) marketing communications.
• To comply with legal, regulatory, and contractual obligations.

Cookies and analytics

We use cookies and Google Analytics (gtag.js) to understand site usage. Analytics cookies are only loaded after you click Accept on our consent banner. You may decline or revoke consent at any time by clearing site data in your browser.

How we share information

We do not sell personal information. We share data only with trusted service providers (e.g., hosting, email, analytics) that are bound by confidentiality obligations, or where required by law.

Data security

We apply reasonable administrative, technical, and physical safeguards including encryption, access controls, MFA, and endpoint protection to protect your information.

Data retention

We retain personal information only as long as needed for the purposes described above or as required by law, after which it is securely deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. Contact us using the details below.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Contact us

Logicdots IT Solutions
1118 Broad St #400, Regina, SK S4R 1X8
hello@logicdots.ca · (306) 591-6579