Onboarding
Your first 30 days with Logicdots.
No mystery, no hidden discovery fees, no clinic downtime. Here's exactly what happens from contract signing to your first quarterly review.
Zero downtimeNamed technician from day oneEMR vendor coordination handled
- Week 101
Discovery & documentation
- Full inventory of workstations, servers, network gear, and EMR vendors
- Map every user, mailbox, and shared resource
- Document existing licenses, contracts, and warranty status
- Risk register — what we'd fix first if you were breached tomorrow
- Week 202
Security baseline & MFA rollout
- MFA enforced on every account (staff, admin, shared mailboxes)
- EDR (endpoint protection) deployed to every workstation and server
- Legacy authentication disabled in Microsoft 365
- Conditional access policies aligned to clinic working hours
- Week 303
Backup, monitoring & helpdesk
- Immutable backups for EMR, file shares, and Microsoft 365 mailboxes
- Verified restore from each backup target
- 24/7 monitoring agents deployed; alerts routed to our NOC
- Helpdesk onboarded — your team gets a direct number and email
- Week 404
vCIO roadmap & first review
- Written 12-month technology roadmap with prioritized initiatives
- PHIPA / PHIA gap closure plan with timelines and owners
- First quarterly business review scheduled
- Named technician introduced; handover from onboarding lead
Want to talk to onboarding directly?
Call (306) 591-6579 or book a 30-minute call and we'll walk you through every step.
Free · 30-minute call
Audit your IT and physical security in one assessment.
A named technician reviews your stack — managed IT, Microsoft 365, backup posture, and EAR systems — and gives you a fixed-fee roadmap. Response within 15 minutes during business hours.